Frequently Asked Questions

Yes, you can collect orders directly from our store in Rutherglen, Glasgow. 
Our address is: 

Shawfield Timber,
Unit 6, 
Boundary Road, 
Rutherglen, 
Glasgow, 
G73 1DB

After placing an order, we will send you an email once your items are ready for collection.

Shawfield Timber delivers across Mainland UK. 

We can often offer next-day delivery for local orders around Rutherglen and Glasgow.

Courier Delivery for Smaller Items: For lighter and smaller items such as doors, flooring packs, or specific timber lengths that can be handled by a courier, we offer nationwide delivery throughout Mainland UK.

HIAB Truck Delivery for Large Orders: For larger, heavier, or bulkier orders that require mechanical offloading via a HIAB (crane-assisted) truck, our delivery range covers a wide geographical area. This service extends from Aberdeen in Scotland, through the central belt, and as far south as Coventry in England. This ensures efficient and safe delivery for your substantial projects.

Custom Delivery Quotes: If your location is outside our standard HIAB delivery zone or if you encounter any issues with delivery options during checkout, please don't hesitate to contact our sales team directly. You can email us at sales@shawfieldtimber.co.uk or call 0141 613 2333, and we will provide a custom delivery quote. You can also email us your order from your basket.

Yes, Shawfield Timber proudly offers trade accounts designed to support our professional customers with exclusive benefits. We provide two main types of trade accounts to suit your business needs:

• Cash Accounts: Enjoy consistent trade pricing and access to exclusive discounts while paying as you go.
• Credit Accounts: Benefit from monthly invoicing for streamlined purchasing, along with consistent trade pricing and exclusive discounts.

Both account types are designed to offer exclusive discounts and provide competitive pricing on our wide range of timber and joinery products. 

Ready to apply? You can find more information and apply for a trade account online here: 

Apply For A Trade Account

Getting a quote for your timber and joinery products is easy and convenient. You have several options:

• Email Your Basket: If you're browsing our products online, you can easily add the items you're interested in to your basket and then email the basket contents to us as a quote request.
• Use Our Online Calculators: You can use our handy online fencing and decking calculators to work out everything you'll need for your next project.
• Direct Email: Send your detailed requirements directly to our sales team at sales@shawfieldtimber.co.uk. Please include product names, dimensions, quantities, and any specific notes.
• Give Us a Call: For immediate assistance or to discuss your project in detail, simply call our friendly sales team on 0141 613 2333.

Yes, we do! We are pleased to offer free samples of our high-quality NewTechWood composite ranges. This allows you to see and feel the material before making your decision.

You can request your free samples directly through our dedicated online form here: Free Composite Decking, Fencing & Cladding Samples